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  1. How to get help

National Hepatitis Infoline

1800 437 222 (1800 HEP ABC)

Talk to someone in your state or territory

The National Hepatitis Infoline provides confidential and free information on hepatitis B and hepatitis C. The people taking your calls are trained by hepatitis organisations that are members of Hepatitis Australia.

They can provide brief interventions, peer support, referral and linkage to services, and individual advocacy.

Because you will be talking to a worker in your state or territory they will have good knowledge about hepatitis and relevant services available in your area.

Operating hours

The Infoline is available Monday to Friday, 9am to 5pm, except for public holidays.

⚠ If you or someone you know is in crisis and needs help now, call triple zero (000). You can also call Lifeline on 13 11 14 — 24 hours a day, 7 days a week.

Who is the Infoline for?

The National Hepatitis Infoline is available to:

  • People living with hepatitis B and/or hepatitis C
  • People who have previously had hepatitis B or C
  • People at risk of hepatitis B and/or hepatitis C
  • Families or friends of a person living with, or at risk of, hepatitis B or C
  • Health or social service workers
  • The general public

Supporting organisations

The National Hepatitis Infoline is a collaboration between Hepatitis Australia and its members, the State and Territory Hepatitis Organisations.

Callers or visitors to the National Hepatitis Infoline will be connected to the partnering community Hepatitis Organisation in the State or Territory from where the person accessing the National Hepatitis Infoline services is located.

Each organisation is listed below.

  • Hepatitis ACT
  • Hepatitis NSW
  • Hepatitis Queensland
  • Hepatitis SA
  • Hepatitis WA
  • LiverWell (Incorporating Hepatitis Victoria)
  • Northern Territory AIDS and Hepatitis Council (NTAHC)
  • Tasmanian Council on AIDS, Hepatitis & Related Diseases (TasCAHRD)

Additional contact information for your nearest hepatitis organisations can be found on the local hepatitis organisations page.


Page updated: 16 August 2022

Published: 18th September, 2020

Updated: 16th January, 2023

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