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  1. How to get help

Hepatitis Infoline

1800 437 222 (1800 HEP ABC)

Talk to someone in your state or territory

The National Hepatitis Infoline directs you to the community-based hepatitis organisation in your state or territory. The people taking your calls are trained by hepatitis organisations that are members of Hepatitis Australia. They provide on the ground support in local communities and offer friendly and confidential help.

Because you will be talking to a worker in your state or territory they will have good knowledge about hepatitis and relevant services available in you state or territory. 

Operating Hours

The Infoline is available Monday to Friday, 9am to 5pm, except for public holidays.

Should you need immediate support, the following services are available 24/7:

  • This Hepatitis Australia website provides hepatitis information
  • Healthdirect provides health advice from a registered nurse: 1800 022 222 or healthdirect.gov.au/
  • Lifeline provides crisis support and suicide prevention: 13 11 14
  • National Coronavirus Helpline provides information about COVID-19 and vaccines: 1800 020 080

Coronavirus COVID-19 update

We understand people living with hepatitis B or hepatitis C may have concerns about how COVID-19 may affect them. In some instances, lockdown orders and other public health measures may cause some delays. Hepatitis Australia and our member organisation are making sure we do our best to take your calls. 

You can read more here about COVID-19 and vaccinations for people living with hepatitis B or C.

Additional contact information for your nearest hepatitis organisations can be found on the local hepatitis organisations page.


Page updated: 23 March 2022

Published: 18th September, 2020

Updated: 24th March, 2022

Author:

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