If someone you care about is living with hepatitis, they may be feeling worried, even if they don’t say it out loud. Some people are concerned about how hepatitis might affect their health, work, or relationships. Many people have had negative experiences when sharing their diagnosis. This can make it distressing for them to talk about it again or reach out for help when they may need it most.
How you can help
1. Learn about their type of hepatitis
Hepatitis can affect different people in different ways. However, understanding the basics can make a big difference. It will help you support them if they’re dealing with symptoms, trying to make sense of medical advice, or simply need someone they trust to listen. You can find information about the different types of hepatitis under 'Hepatitis information'.
2. Know the facts about transmission
You can help reduce stigma by sharingaccurate information. Hepatitis B and hepatitis C cannot be passed on through:
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- Hugging or kissing
- Sharing food or eating utensils
- Eating food prepared by someone with hepatitis B or C
- Insect or animal bites (including mosquitoes)
- Sharing bathrooms, showers, or toilets
- Sneezing or coughing
This knowledge can help people with hepatitis feel reassured that it’s safe to be close to their loved ones and that they can safely interact with those around them.
3. Connect them to support
You can share information about the following services that are available to help people living with hepatitis. You can also contact these services as a friend or family member for information or advice.
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HepLink Australia
HepLink is a national phone service that anyone can call for information, guidance, and help to understand viral hepatitis. It is free, confidential and you do not need a Medicare card.
Callers do not have to provide their name or other identifying information if they do not want to. We will not share information that others can use to know who they are unless they ask us to. Call HepLink at 1800 437 222 or visit heplink.au.
Support in your language
If the person calling needs an interpreter, call TIS National on 131 450 and ask them to call HepLink Australia on 1800 437 222. HepLink’s business hours are 9am-5pm, Monday to Friday.
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Local community hepatitis organisations
Your local community hepatitis organisation can provide support in your area. These organisations understand the needs of people in their area and offer practical help, clear information, and links to local services.
Many also offer education sessions, peer support, and referrals to clinics, doctors, or other services in your community.
You can find your local organisation here.
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