Feedback and Complaints

Hepatitis Australia encourages feedback, both positive and negative, about its operations and services. Feedback delivered in a structured and constructive manner assists Hepatitis Australia to continually improve and provide the best possible service to our stakeholders.

The form to the right is for providing general feedback only and not for lodging complaints relating to a specific staff member or board member.   

If you wish to lodge a formal complaint you can download the Complaints and Grievances Form

In raising issues of concern it is expected that individuals will seek resolution of their concerns in a constructive manner and in the first instance, directly with the person/s involved. If all efforts to informally resolve the matter are unsuccessful a formal resolution process is provided


Feedback Form

What is your feedback about?
What is the nature of your Feedback?
Are you seeking a response to your feedback? *
please note we can only respond if you provide some contact details
Which of the following applies? *
for Australian residents only.
optional (but we encourage a first name)